Terms of service

Welcome to Nurve.

These Terms of Service (“Terms”) govern your access to and use of the Nurve website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”).

Nurve is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK].

If you do not agree to these Terms or the Privacy Policy, you must not access or use our Services.

Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your country of residence, or that you have obtained consent from a legal guardian.

To access certain features of the Services or to place an order, you may be required to provide personal information such as your email address, billing address, payment details, and shipping information. You represent and warrant that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, or assign your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products as accurately as possible. However, product colors and appearance may vary depending on your device, screen settings, and configuration.

We do not guarantee that the appearance or quality of products will exactly match what is displayed on your screen.

All product descriptions, images, and prices are subject to change at any time without notice. We reserve the right to discontinue or limit the availability of any product at our sole discretion.

SECTION 3 – ORDERS

By placing an order, you submit an offer to purchase products from Nurve. We reserve the right to accept or reject any order at our discretion.

An order is only considered accepted once payment has been successfully processed and an order confirmation email has been sent.

Please review your order carefully before completing checkout. Once an order is accepted, we may not be able to accommodate cancellations or modifications.

Returns and exchanges are governed exclusively by our Refund Policy [LINK].

You confirm that purchases are made for personal use only and not for resale or commercial purposes.

SECTION 4 – PRICES AND BILLING

All prices are displayed in EUR and include applicable taxes in accordance with Italian law, unless otherwise stated.

Shipping costs and any additional charges are shown during checkout before you complete your purchase.

Prices, promotions, and discounts may change at any time without notice. Promotional terms, if applicable, will prevail in case of conflict with these Terms.

You agree to provide accurate and complete payment and billing information and authorize us to charge your selected payment method for all amounts due.

 

SECTION 5 – SHIPPING AND DELIVERY

Orders are shipped from our own warehouse in Italy to the address provided during checkout.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.

Risk of loss and ownership of the products pass to you upon delivery to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to trademarks, logos, text, images, graphics, videos, audio, and design elements, is owned by Nurve, its licensors, or affiliates and is protected by Italian, European Union, and international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any reproduction, distribution, modification, or commercial use of the content without prior written consent is strictly prohibited.

All trademarks, product names, and branding used on the Services are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.” We have no control over and assume no responsibility for third-party tools or services.

Your use of such tools is at your own risk and subject to the terms of the respective third-party providers.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party websites.

Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Nurve is powered by Shopify, which enables us to provide the Services. All purchases made through our store are transactions directly between you and Nurve.

Shopify is not responsible for any aspect of sales between you and Nurve, including product quality, delivery, or disputes. You release Shopify and its affiliates from any claims arising from transactions with Nurve.

SECTION 10 – PRIVACY POLICY

All personal data collected through the Services is processed in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy.

By using the Services, you acknowledge that your data may be processed and stored by Shopify and its partners, including outside your country of residence, in compliance with applicable data protection laws.

SECTION 11 – FEEDBACK

By submitting reviews, comments, or feedback, you grant Nurve a non-exclusive, royalty-free, worldwide license to use such content for business and marketing purposes.

You confirm that your feedback does not violate any third-party rights or applicable laws.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors, inaccuracies, or omissions related to product information, pricing, or availability at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate intellectual property rights, to distribute harmful code, or to engage in abusive, misleading, or fraudulent behavior.

Violation of these Terms may result in termination of access to the Services.

SECTION 14 – TERMINATION

We reserve the right to suspend or terminate access to the Services at any time if you violate these Terms.

Provisions that by their nature should survive termination will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, except where prohibited by law.

Nothing in this section limits mandatory consumer rights under applicable EU or Italian law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nurve shall not be liable for indirect, incidental, or consequential damages arising from the use of the Services or products.

This limitation does not apply where liability cannot be excluded under applicable law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Nurve and its partners from claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Nurve regarding the use of the Services.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without prior written consent. We may assign these Terms without restriction.

SECTION 21 – GOVERNING LAW

These Terms of Service shall be governed and construed in accordance with the laws of the Republic of Italy, without regard to conflict-of-law principles.

Nothing in these Terms affects your statutory consumer rights under applicable European Union or Italian law.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Changes will be posted on this page and become effective upon publication.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms may be sent to:

Nurve

Moritz Pircher

nurve.business@gmail.com

Via Winkler 3

39011 Lana (BZ)

Italy

+39 392 071 7927

Last Update: 07.01.2026