Shipping policy
Shipping Information
All orders are shipped from our own warehouse in Italy.
Orders are carefully packed and processed as quickly as possible.
Processing & Delivery Times
- Processing time: 1–2 business days
- Estimated delivery time: 3–7 business days
Delivery times are estimates and may vary depending on the shipping carrier, destination, public holidays, or unforeseen circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and displayed before the order is completed.
Free shipping applies to orders over €60, unless stated otherwise.
Shipping Destinations
We currently ship to selected countries within the European Union.
Additional countries may be added in the future.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email including a tracking number, where available.
Delays & Liability
We are not responsible for shipping delays caused by carriers, customs procedures, or events outside our control.
Risk of loss or damage passes to the customer once the order has been handed over to the shipping carrier.
Incorrect or Incomplete Address
Please ensure that your shipping address is complete and accurate.
We are not responsible for delays, lost shipments, or additional costs caused by incorrect or incomplete address details.
Contact
For any questions regarding shipping, please contact us at:
📧 nurve.business@gmail.com
Last Update: 07.01.2026